Frequently Asked Questions

This is the list of frequently asked questions before buying solar panels, lights, & battery, Find the appropriate answer to your query .

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Are they easy to install?

Yes, solar street lights are generally easy to install. They often come with pre-drilled poles and anchor bolts, making them relatively simple to mount

Are they easy to install?

Yes, solar street lights are generally easy to install. They often come with pre-drilled poles and anchor bolts, making them relatively simple to mount

How long do the lights stay on after a full charge?

The duration of lighting after a full charge depends on the battery capacity andthe lighting mode (e.g., all night, dim mode, motion sensor). Generally,they can provide multiple nights of illumination even after a few cloudydays. 

How do solar street lights work?

Solar street lights utilize solar panels to convert sunlight into electricity, which is then stored in a battery. A controller manages the charging and discharging of the battery, automatically turning the light on at dusk and off at dawn. 

Do they work on cloudy or rainy days?

Yes, solar street lights can operate on cloudy or rainy days, as they draw power from the stored battery. The charging rate will be lower on cloudy days, but the lights can still operate. 

How long do the lights stay on after a full charge?

The duration of lighting after a full charge depends on the battery capacity andthe lighting mode (e.g., all night, dim mode, motion sensor). Generally,they can provide multiple nights of illumination even after a few cloudydays. 

Are they easy to install?

Yes, solar street lights are generally easy to install. They often come with pre-drilled poles and anchor bolts, making them relatively simple to mount

Can they be customized for different lighting needs?

Yes, many solar street lights offer customizable features like motion sensors,dimming options, and timed operation

How long will the solar panels last?

Solar panels can last for 20-25 years or more, depending on the quality and maintenance. 

What happens if the battery runs low?

A low battery will trigger the lights to dim or turn off to conserve power. The lights will automatically recharge when sunlight is available. 

How long will the battery last?

The battery's lifespan is usually between 2-5 years for lead-acid batteries and 5-8 years for lithium-ion batteries, depending on the manufacturer and usage. 

Can I use a remote control to turn the light on or off?

Some solar street lights offer remote control features for convenience

How do I clean the solar panels?

Simply use a mild soap and water solution to clean the panels. Avoid using harsh chemicals or abrasive cleaners. 

Maintenance

Is there any regular maintenance required?

No, there's no regular maintenance required, but periodically cleaning the panels can help optimize charging

What happens if the lights stop working?

Check the battery level and the solar panel for any obstructions or damage. If the issue persists, contact customer
support. 

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How long does it take to fully charge the battery?

A fully charged battery typically takes 6-8 hours of direct sunlight

Warranty & Returns

What is the warranty period?

The
warranty period varies by manufacturer, but it's typically 1-2 years for the
entire unit and 2-5 years for the battery. 

What is your return policy?

We offer a 30-day return policy for unused products in
their original packaging. Please refer to our return policy page for
details. 

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Additional Information:

Can I use these lights in different climates?

Yes, solar street lights are designed to withstand
various climates, including cold and hot temperatures. Some manufacturers
may offer specialized models for extreme conditions. 

Are they energy efficient?

Yes, solar street lights are highly energy efficient, using solar power to eliminate
reliance on conventional electricity grids. 

Are they environmentally friendly?

Yes, solar street lights are an environmentally friendly alternative to traditional lighting, reducing carbon emissions and reliance on fossil fuels. 

How do I order a product?

You can place the order directly on our website here or visit www.rksolarindia.com to
place orders

How do I get my product delivered?

The products will be delivered all over India through our courier partners depending on PINCODE wise Delivery availability.

Within how many days will the product be delivered?

The product will be generally delivered to most places within 5 to 7 working days.
However it might take 10 -15 days to remote areas

What is the return policy?

Please refer our Return Policy page on Website.

What is the warranty period of the products?

The warranty ranges from 12 months to 36 months depending upon the model of the product.

How to avail warranty for products?

You can contact our customer service team at support@rksolarindia.com along with your order number and invoice.

How does a solar light work?

The light's solar panel absorbs solar energy during the day and charges the built-in battery. At night the lights automatically turn ON.

How long will the light work?

Most lights work for 6-8 hours or even more depending on the product model if charged for whole day under direct sunlight.

How long solar powered lights last?

The life of solar lights is generally 3 - 5 years with minimum cost of maintenance

Do solar lights need sun or just light?

The solar light gets charged under lights but requires to be charged under direct sunlight for optimum charging.

What to do when solar lights stop working?

Clean the Solar Panel and move it to another location where it can get direct sunlight for min 6 - 8 hours. Still if the light
doesn’t work you can contact our customer service for repair.

How to test whether a solar light is working upon receiving the product?

Switch on the light and cover the solar panel to test the light during day time.

Is the Solar Panel equipped with daylight sensor?

Yes

What is the battery life?

The batteries have a life of 3-5 years but it is recommended to replace batteries every 3 years for the efficient functioning of
the light. (Note: Life of Lithium Polymer batteries are 5 years)

How to switch ON the light and choose the modes?

There is a switch on the back of the unit to turn the light ON and change the modes. Refer the product manual which came along with the product.



How much time does the battery take to get fully charged?

6-8 hours (with right charger)

What is the recommended height for installing the light?

6-8 Ft for motion sensor lights

Can the light turn ON at night and turn OFF in the morning automatically?

Yes

How do we install the light?

Simply install the screws comes with the light on the wall and hang it on the screws. Make sure you install it in such a place that it will get direct sun light at least for 8 hours a day.



How to operate the light?

There is a single multi-function switch behind light for ON/OFF/Change the modes. Once you set which mode to operate, it starts working automatically during day and night



Are the lights waterproof?

Yes

Will the light work in rainy season?

Yes, but the hours of lighting will be lesser due to reduced time of charging.

What are the components of the light?

The light consists of inbuilt LEDs, solar panel, sensor and battery.

What are the types of motion sensors used?

What are the types of motion sensors used?

What is the difference between PIR sensor and Microwave radar sensor?

PIR sensor detects motion within a distance of 6-8meters and covers an angle up to 180 degrees. It is temperature dependent and works best at a temperature of 24 degree Celsius or less.

Microwave Radar Sensor
detects motion within a distance of 8-10 meters and
covers an angle of 360 degrees and NOT temperature dependent.

For some lights only few LEDs glow in dim mode. Is this a defect?

No. This is completely normal and is just a different way of manufacturing to save the energy. Once the motion is detected, all the LEDs will illuminate.

Are the LEDs replaceable?

No

What are the types of solar panels used?

Mono crystalline or Polycrystalline depending the model

How much weight can RK Solar Road Studs bear?

Up to 30 Tons

What are the color options available for solar road studs?

We have road studs with different colors and modes:
White Steady, Blue Steady, Blue Flashing, Red Flashing, Yellow Flashing and contact us for any other colors.

What if any issue occur with the light after the warranty period?

You can send the light to our service center and get it repaired. However after-warranty servicing is chargeable.

Are lights with detachable solar panel available?

Yes. Three of our models have detachable panels (MODEL NOS MENTION: _____)

Can the lights be used as indoor lights?

Yes. The models with detachable panel can be used as indoor lights.

Are lights with continuous lighting available?

Yes

Most of our lights provide continuous lighting in Dimemode. Our pillar lights have battery backup of 2 days and can glow continuously Models _____ and ____ can provide continuous lighting up to 4 hours by adjusting the LUX settings. And few of our new décor lights has up to ___ hours of back up.

Are solar street lights available?

Yes

Are solar pillar lamps available?

Yes

Are solar garden lights available?

Yes

Are solar decoration or Diwali lights available?

Yes

What are the materials used for manufacturing?

We use ABS Plastic, Aluminium Alloy and Cast Aluminium

Are lights available in warm white color?

Yes

What are the types of batteries used?

Li-Ion, Ni-MH, LiFePO4

What if someone steal my light?

This is basically a motion sensor light. It is designed to light up when any motion is detected. If someone comes near the light will automatically glow and scare away the intruder.

What is the time delay of motion sensor lights?

Most of the lights have a time delay of 20-30 seconds. The time delay can be manually adjusted for models ___ and ____ (from 8 seconds to 2 minutes).

Are the lights useful as corporate gifts?

Yes. With the purpose of promoting renewable energy these lights best suit the purpose of corporate gifting

I want to install a solar lighting system in my house. Will you do it?

Yes.
We have a separate wing for that. For more details please visit our Website.

What comes under the warranty coverage?

We will, at our discretion, repair or replace any product that proves to be defective in material or workmanship during the warranty period. If your product is no longer being manufactured or is out of stock, we may replace your product with a comparable or improved product at our option.

What is not covered?

The warranty does not cover defects or malfunction caused by misuse, abuse or improper maintenance, theft, failure to follow operating instructions, or use with equipment with which it is not intended to be used. It doesn’t cover cosmetic or incidental damages. Also, the warranty will not apply to damage caused by unauthorized alteration, modification or repair of the product.

Important Information

What does the motion sensor detect?

Humans, animals, and vehicles, etc.

What are the shipping package contents?

The shipping package includes the solar light, installing aids, and user manual.

How do I take care of my outdoor solar lighting?

Make sure you periodically clean the solar panel (Preferably twice a month) from
dust or mud, so they can easily store energy for the night

What are the benefits of outdoor solar lighting? 

DIY Installation, No wiring required, No electricity requirement, easy to handle,
eco-friendly, safe

Can you reach our services by calling?

Yes, Kindly call on +91 __________

What is a Solar Panel?

A photovoltaic module is a device that converts sunlight into electricity using
photovoltaic cells. Multiple PV cells are connected in series and parallel,
depending on the output of each module. In the case of PV modules that are
combined, it becomes a solar panel

  What is the cost of solar panel?

Solar panels in India cost approximately between ₹60,000 and ₹1,00,000 for an average solar system of 1kW. The price of a system may vary depending on the type,
technology, mounting structure, and more.

What is the cost for solar panels on home in India?

Average price of solar panel installation for home in India is ₹1,80,000 for 3kW grid-connected solar system. The Indian government provides a subsidy of ₹78,000 for solar systems of up to 10kW and some states like Uttar Pradesh provide subsidies of ₹30,000 for systems of up to 10kW capacity.

  How to buy solar panels for home?

In India, you have many options for buying solar panels for home use, including buying them yourself from local markets or e-commerce websites, or consulting a solar professional. We recommend that homeowners take help of a solar
installation company for installations above 1kW

How to install solar panels at Home?

Before starting solar panel installation work, site suvery must be done. During the site suvery, a solar professional checks a few things such as sanctioned load, installation area, wiring route, load distribution, and more. After that, installation team checks availibility of all materials such as PV Modules, Solar Inverter, Solar Battery, Panel Stand, Wires, Installation Accessories, and more. We recommend to book site suvery to
understand whole installation process - before & after confirming order.

How to start solar panel business in India?

Solar energy is growing across the globe, so this sector has a lot of potential. Someone who wants to start a solar business in India can become a dealer, distributor, installer, service provider, manufacturer, investor, etc.

How much electricity does a solar panel produce?

An energy efficient solar panel producing 1kW produces 4 to 5 units of electricity per day and 1,200 to 1,500 units each year. A number of factors affect the generation of PV modules, such as the shadow area, grid location, cleaning, location, direction, and more.

How to get government subsidy for solar panel?

For grid-connected solar installations up to 10kW, the government provides ₹78,000 in subsidy for residential solar panel installations. In order to avail benefits under the solar subsidy scheme, you must register on the official website of https://www.pmsuryaghar.gov.in/.